Photo by Erik Witsoe on Unsplash

Three Secrets to Thriving in an Organizational Matrix

First, recognize that almost all medium to large organizations are actually matrix organizations. Most of these organizations have a direct “vertical” reporting line based on one organizational dimension and at least one “horizontal” based on another dimension.  Sometimes the formal vertical is a function like development, production, marketing, sales, etc.  Sometimes it’s geographical or line […]

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Disruptive Technologies Create New Growth Opportunities for Your Professional Services Business

New technologies can help professional services businesses to grow their business beyond billing hours of one-to-one client services. The one-to-one service model has dominated the professional service industry for years and the value proposition has been built around a richly personalized one-to-one real-time interaction. Like everything these days, technology has disrupted this model and created […]

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Prepare for Perpetual Technology Upgrade Mode: Lifetime Learning With an Attitude

Do you find yourself spending more and more time trying to keep up with the constant stream of technology upgrades and the fallout they create? I do. Here’s a small sampling from last week. I finally upgraded my Mac operating system because it is supposed to be “more secure.” In the process, the OS upgrade “broke” […]

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Evil Geniuses Win $6.6 Million Playing Video Games: eSports May Be Good for You

The prevailing parental narrative about video games is that they are likely to be an anti-social addictive waste of time or, at best, mind-numbing entertainment. It might be time to reconsider that narrative. Imagine an arena with tens of thousands of fans and millions watching online cheering for their favorite team in a team-based video […]

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The Power of Persistently Pointless Processes: Have You Balanced Your Checkbook Lately?

Technology historians routinely point to examples of legacy hardware design driving new products in odd ways. This “path dependence”  is often cited as a barrier to innovation and the cause of long-term inefficiency. The layout of the letters on your keyboard is a common example. This so-called QWERTY keyboard layout originally designed for typewriters is […]

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