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What Am I Missing Here? Five Ways to Make the Invisible Visible
Have you ever been in a meeting where, based on what you see and hear, you expect the meeting to be playing out in one way but instead it is going in another direction entirely? You suspect something is going on beneath the surface and that you are missing something important that would make sense of…
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Great Teams Are Worth Watching, Learn Their Secret and Pass It On!
I am a big fan of the perfect pass. If you follow professional basketball in the US, you were treated to some perfect passing last week. In a pivotal game in the championship series, the Spurs passed the ball 113 times more than the Heat. Especially at the professional level, the teams tend to rely…
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First Three Steps on the Road to Becoming an Expert Manager of Experts
Since most of us are experts in only a few areas, it would seem that one of those areas ought to be managing other experts. Here are three steps to get you started. Step 1. Learn to respect expertise. We expect others to respect our own expertise, but frequently we don’t seem to respect the expertise…
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Two Secrets to Discovering the Benefits of the Long View: From Deadlines to Lifelines
One of the most damaging corporate pathologies is the obsession with short term performance at the expense of longer term sustainability. A pervasive symptom of this pathology is the daily game of “Name That Deadline.” Your manager asks, when can I have your report or when will that project be done? You give a date with…